Imagine your washing machine is like a tiny, efficient ecosystem that thrives on balance. Everything needs to work in perfect harmony to ensure that your clothes come out clean and fresh. The “HE” error code is basically your washing machine’s way of raising a little red flag. It’s telling you something’s not quite right with the water heating system. While it might seem like a daunting issue, it’s not always a cause for panic. Sometimes, it’s a quick fix. Other times, it might mean calling in the professionals. So, how do you know when to call a technician? Let’s explore that next.
Understanding the “HE” Error Code
The Whirlpool “HE” error code generally signifies an issue with the heating element of the washing machine. In simpler terms, imagine the washing machine as a chef. The water in the wash cycle needs to be heated to a certain temperature to “cook” (or clean) your clothes properly. The “HE” code is like the chef announcing that the stove’s not working right. This means either the water isn’t heating at all, or perhaps it’s overheating — both of which can be problematic.
One common reason for this error is a malfunctioning heating element. Just like a burnt-out light bulb, the heating element may have stopped working, causing the “HE” code to display. Another possibility is that the thermostat, which acts like a temperature gauge, is faulty. The thermostat tells the washing machine when to stop heating the water, so if it’s not working, the washing machine can’t properly regulate the temperature. Lastly, faulty wiring within the washing machine can also lead to this error, as the connection problem might prevent adequate power from reaching the heating element.
So, what should you do if you see this error code? Initially, you can try a few things yourself. Check if the washing machine is receiving power and ensure that the water supply is turned on. Sometimes, a simple reset of the machine can also do the trick. However, if the problem persists, you’ll need to dig a little deeper or potentially call a technician.
When To Tackle It Yourself
Before rushing to the phone, there are a few troubleshooting steps you can take. First, turn off your washing machine and unplug it from the power source. This allows it to reset itself. It’s akin to rebooting your laptop when something goes wrong. Next, double-check the water supply. Is it adequate and properly connected? If you’ve recently had plumbing work done, or there are temperature swings in your area, these could impact performance.
Another step to consider is inspecting the detergent you’re using. High-efficiency (HE) washers require HE detergent. Using the wrong kind might not directly trigger the “HE” error, but it can contribute to performance issues over time. Think of it like fueling your car with the wrong type of gas — not ideal in the long run. Furthermore, inspect the inside of the drum for any visible blockages or debris that might affect water flow.
If after trying these things, the error persists, it might be beyond the typical DIY fixes. That’s when you should start considering calling in a technician.
When To Call A Technician
There comes a point where, despite your best efforts, the machine is still flashing that pesky “HE” error code. At this stage, it’s best to call in a professional technician. They have the expertise to troubleshoot and identify issues that aren’t immediately obvious. A technician can test the heating element with specialized tools to see if it’s functioning correctly. It’s similar to how an electrician would test wiring in your home.
Moreover, if the issue lies with faulty wiring or connections, a technician can safely and efficiently address it. Trying to fix complex electrical components without the right know-how can be dangerous. It’s like trying to fix your car engine without a mechanic’s training — not recommended.
Calling a technician is also advisable if the machine is under warranty. Attempting to fix it yourself might void the warranty, and you could end up paying more in the long run. Simply put, when the issue seems over your head, or if you feel uncomfortable dealing with electrical components, it’s time to call in the pros.
Prevention And Maintenance
Prevention is often better than a cure, and this holds true for your washing machine too. Regular maintenance can help prevent the “HE” code from ever showing up. Think of it as giving your car regular oil changes to keep it running smoothly. Periodically check the machine for any signs of wear and tear, and ensure that the inlets and outlets are clean and unobstructed.
Using the right type and amount of detergent is crucial. Over time, improper detergent use can lead to build-up that affects the washing machine’s performance. Running an empty cycle with a washing machine cleaner every month can help maintain good hygiene and functionality.
Finally, consider having a professional look at your machine once a year. They can provide a thorough inspection and maintenance service, catching potential issues before they become serious. It’s a small investment to avoid more costly repairs down the line.
In conclusion, while the “HE” error code on your Whirlpool washing machine can be a nuisance, understanding its causes and knowing when to call for professional help can save you time and stress. Maintain your machine with regular care, and it’ll continue doing its job for you without a hitch.
